Faustbet Bookmaker Review

Faustbet Summary

Faustbet Features

• Slick website
• Great betting options
• Good sign-up bonus

Betting On A Computer

You can immediately tell that Faustbet bookmaker is relatively new on the scene, as their website is modern and sleek. The content covers the whole of the screen and everything is well designed and intelligently laid out. In fact, Faustbet offers the option for bettors to view the website in both a ‘classic’ and ‘modern’ format. Both styles have a red, grey, black and white theme, with the classic view adopting the three-column layout, with the sports down the left-hand side of the page, live content in the middle and the bet slip on the right-hand side of the page. Everything is very functional. What is the difference between the classic view and the modern layout? The fundamental difference is that the menu of sports has been switched from a vertical list to one that sits horizontally above the live odds. From this writer’s perspective, the classic format actually works better, as you don’t have to hover over a button to show the full list of sports – they are available right in front of your eyes.

On the classic view, customers can use a search bar on the left-hand side of the page to directly access their desired market, without having to navigate through all the links (sport>country>league etc.). The website can be viewed in nine different languages; English, Portuguese, Spanish, German, Swedish, Norwegian, Turkish, Russian, and Polish, and bettors have the option to choose from decimal, fractional, American, Hong Kong, Malay and Indonesian odds.

Bonus

Faustbet clearly recognises the importance of providing bettors with the incentive to sign up for an account and they have a variety of different bonuses for the casinos and the bookmaker. The sign-up bonus for the bookie (at the time of writing) is a 50% matched deposit up to a maximum of €50 (deposit €100, get €50). There is a rollover requirement of 6x the bonus plus deposit before funds can be withdrawn and the bettor has 30 days to satisfy the rules. The minimum odds for the rollover are 1.90 . All of these terms and fairly standard in today’s market.

Customer Services

Faustbet bookmaker initially seems to have fairly limited customer services, as when clicking on the link to contact representatives at the company, users are just met with a form to fill out, which once completed, will direct them to live chat. The representatives on the live chat are helpful and are available 24 hours a day in four different languages: English, German, Spanish and Portuguese. They clearly have a sense of humour at Faustbet, as once a chat is finished, the customer is given the option to vote to “reward” or “punish” by voting on whether the customer service was up to scratch. For those who don’t want to use the live chat, they can e-mail the company at support@faustbet.com.

Faustbet don’t provide a telephone number for their customer services. This is an increasing trend amongst newer betting sites trying to minimise their expenses, but with that being said, many bettors like to have the option to speak to an individual if there is an issue. For those who want to write a letter, the official registered address of the company is:

Luxe Pavilion,
2nd level,
Diamonds International Building,
Portomaso,
St. Julians
STJ 4010
Malta

There is an FAQ section which although not organised fantastically (as it is just one long document with no quick links to different queries), is quite comprehensive and goes into rules regarding different sports, as well as providing general betting and site info.

Faustbet Bookmaker Markets

In order to be successful, modern bookies need to be diverse in the range of sports they offer. Naturally, the staple of most firms and indeed of most bettors is football, but in order to attract additional clientele, these bookmakers need to have an array of sports. Faustbet bookmaker’s roster of sports is very solid, with the less well-known events such as trotting, ski jumping, Pesapallo, futsal and Gaelic football all having matches priced up.

The traders have also devoted a decent amount of attention to the e-sports sector, and clients can wager on games such as Counter-Strike: GO, Dota2, League of Legends and more. Very small betting margins can never be expected when it comes to e-sports and other similar events where the trader’s knowledge is comparatively low compared to mainstream sports, but Faustbet post a respectable 108%-108.5% on their e-sports.

Although American players are not accepted, US sports are prevalent on Faustbet’s site, with American football, baseball, ice hockey and basketball all featuring prominently. When looking at basketball, the coverage around the globe is extensive. Bettors can wager on games from 19 different countries, including Lithuania, Brazil and Guatemala. Odds on top level basketball games sit around 104-104.5% which is strong. For each game, there is an extensive number of additional bet types with handicaps, first half handicaps, total points, prop bets and more.

Again, America leads the way when it comes to baseball, with the MLB (Major League Baseball). However, there are also odds for matches from South Korea, China and Japan. Dissecting the odds for a game from Japan’s NPB, the win odds compiled to around 108%. The margins witnessed for the US action were very similar, suggesting that Faustbet doesn’t put too many resources into baseball, as the odds were conservative.

Football coverage at Faustbet bookmaker is strong, with odds available for games from a multitude of leagues from around the world. For the bigger matches, there are over a hundred additional bet types for each game, with handicaps, goal lines, first scorer bets, etc. The odds are not that competitive, but there are lots of betting options.

Payments

Users can deposit in the following currencies: Euro, Norwegian Krona, Swedish Krona, Swiss Franc, Australian Dollar, Czech Krona, Croatia Kuna, New Zealand Dollar, Polish Zloty and Romanian Leu.

There are many ways to deposit:

Deposit Options

• Skrill
• Debit/credit cards
• Neteller
• Moneta
• Yandex/Money
• Alfa-Bank
• Paysafecard
• Otopay
• ecoPayz
• giropay
• TrustPay

Withdrawal Options

• Skrill
• Debit/credit cards
• Neteller
• Moneta
• AstroPay
• ecoPayz

The limits vary depending on the payment method, and so does the processing time.

Restricted Countries

Faustbet bookmaker restricts bettors from a number of different countries from registering for accounts. This is primarily due to the laws and regulations in place in those countries. Players from Afghanistan, Antigua and Barbuda, Australia, Belgium, Bulgaria, Cayman Islands, Cuba, Cyprus, Czech Republic, Denmark, France, Germany, Hong Kong SAR, Hungary, Iran, Iraq, Ireland, Israel, Italy, Japan, Kahnawake, Libya, Macau, Myanmar, Netherlands, Netherlands  Antilles, North Korea, North Korea, Poland, Portugal, Saudi, Arabia, Serbia, Singapore, Spain, Sudan, Syria, The Philippines, Turkey, United Kingdom, United States, Vatican City and Yemen are all restricted.

Mobile App

When accessing the Faustbet bookmaker website from a handheld device, a mobile-optimised website automatically pops up. Loading is fast, and the way the mobile app has been designed is nice, pretty much replicating the website. The top menu bar gives the option for bettors to choose from Pre-Match, Live-In-Play, Casino and Live Casino, or they can search for their bet type by clicking on the magnifying glass icon. The list of sports can be found on a scrolling horizontal menu bar below, and it is extremely easy to navigate to the different markets. The main part of the page is populated by the live action, with the scores and odds shown on the screen. There is a nice feature which shows whether the odds are moving up or down (demonstrated by the green and red arrows). The bet slip can be found at the bottom of the page, and once a customer chooses a bet, the slip is updated.

The mobile app loads automatically on iOS, Android, Windows and other handheld devices. Faustbet have recently released an exclusive Android app which can be downloaded on to bettors’ mobile devices. The functionality is much the same, and everything loads quickly. Users can do pretty much everything they are able to on the desktop website.

Summary

For a new bookmaker, most of Faustbet’s service is very strong. Of course, there is room for improvement, but there is a lot of choice and plenty of extras which make an enjoyable betting experience.